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Accreditation

Melbourne Skyline

Accreditation is a set of standards established by and for the tourism industry covering good business practice and customer service. When travelling around Australia, look for the national accreditation symbol displayed by accredited tourism businesses. The accreditation logo is a green circle with a yellow tick on a star.

When selecting an accredited business you are entitled to expect:

  • Professional customer service
  • A commitment to providing quality services to visitors
  • Accuracy in advertising
  • Compliance with health and safety
  • An appropriately licenced operator
  • Sound environmental practices

Visitor Information Centres that are accredited can make your travel planning easier. Look for the italicised 'i' sign – it’s your guarantee of up-to-date information and expert advice.