Cancellation and booking policy
Advanced bookings for spa treatments are highly recommended to ensure availability. A 50 per cent deposit by credit card or direct debit is required to secure your booking. Any cancellations/amendments incur a $25 administration fee per person. Cancellations within 48 hours of your treatment date will be charged in full unless treatment times can be resold. Cancellations of treatments of one person from a dual treatment room booking may result in loss of booking for both parties.