Cancellation and booking policy
River Escapes requires a 20 per cent deposit to secure your booking. This can be paid by direct debit, cheque or cash; account details will be supplied at the time of booking. Your deposit is non-refundable if you cancel within seven days of your proposed trip date. The remainder of the cost is to be paid in full on the day.Please call or email for all booking enquires and River Escapes will get back to you as soon as possible (generally within 12 hours).Please remember that their trips are all outdoor based activities and you must come prepared for the elements. They do not issue rain checks or cancellations for inclement weather conditions. They want you to have fun and will not try to force you to go out in atrocious conditions, but many cancellations can be avoided by simply discussing the options with them. If they determine that the weather is a problem, they will offer you an alternative booking day and time or refund you the deposit in full. They will provide you with their account details at time of booking.