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Keep an eye out for the City Ambassadors in their distinctive red uniforms and get personal assistance with directions, public transport enquiries, events and more.

Wherever you are from, the volunteers can help you. They are approachable, friendly and equipped with extensive local knowledge.

City Ambassadors are mainly found along Swanston Street, at corners such as Flinders Street and Bourke Street.

Content: City of Melbourne

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  • Kiosk
Opening hours:

Closed Good Friday and Christmas Day.

  • Monday to Saturday
    10:00am - 4:00pm
  • Sunday
    12:00pm - 3:00pm
  • Tourism Alliance Victoria
  • Visitor Information Centre