Located in the centre of the city, Melbourne Visitor Hub at Town Hall is close to the retail, dining and laneways for which Melbourne is revered. City Ambassadors can help plan your time in Melbourne and share the secrets only a local would know.
The Hub offers local knowledge and personal insights about Melbourne; guides, brochures and maps; installations inspiring exploration of the city; public transport information; free WiFi and connectivity to tourist websites.
Melbourne Visitor Hub at Town Hall is open daily from 9:00am to 6:00pm. Is is open on Good Friday from 10:00am to 5:00pm and closed Christmas Day.
The Hub has street-level access. Please contact if you would like further accessibility information.
Please note that all school groups (whether accompanied by a teacher or not) are required to make a booking prior to visiting the Melbourne Visitor Hub at Town Hall.
- Daily: 9:00am - 6:00pm
Map pins are available via the tab key in a list after the map.
You can pan the map with the keyboard arrows.